Affiliations:
Research Scholar, Lal Bahadur Sharstri Institute of Management
Abstract:
The rise of food blogging has significantly influenced the fast food industry, reshaping consumer behavior, marketing strategies, and brand perception. This study explores the multidimensional impact of food blogging, particularly through social media platforms, on the fast-food industry in India. It examines how consumer decision-making processes are affected by food bloggers' content and the interplay between various social media platforms and consumer engagement. The research employs a mixed-methods approach, including quantitative surveys and qualitative in-depth interviews, to provide a comprehensive analysis. The findings reveal that food blogging acts as a catalyst for brand awareness, particularly through platforms such as Instagram, YouTube, and Zomato, where visually appealing content attracts significant consumer attention. Quantitative analysis demonstrates that the frequency of watching food blogs, the influence of reviews and ratings, and the likelihood of impulse consumption are positively correlated with consumer engagement on these platforms. Instagram emerged as the most influential medium, with users relying heavily on the authenticity and visual quality of food blogging content to make dining decisions. Qualitative insights from interviews with restaurant owners underscore the role of food blogging as a cost-effective marketing tool. While bloggers' promotions drive short-term spikes in customer traffic, their long-term impact on building a loyal customer base is limited. Ethical concerns, such as the authenticity of blogger reviews and undisclosed sponsorships, also pose challenges to maintaining consumer trust. Additionally, the study highlights the cultural and social dimensions of food blogging, showcasing its potential to promote diverse cuisines and shape contemporary food trends. Despite its benefits, the study identifies gaps in the reliability of social media-driven marketing. Traditional advertising methods, though less popular, remain relevant in specific demographics. The research also notes the need for businesses to strategically balance digital and conventional marketing approaches to maximize consumer reach and satisfaction. This study contributes to the growing body of literature on food blogging and its implications for the fast food industry by providing empirical evidence of its influence on consumer behavior and business performance. It offers practical recommendations for marketers to leverage food blogging effectively while addressing ethical concerns and enhancing consumer trust. The findings underscore the importance of integrating social media strategies with traditional marketing frameworks to achieve sustainable growth in the fast-food sector.
Keywords:
Food blogging, social media marketing, consumer behavior, fast food industry, Instagram, influencer marketing, customer engagement, digital marketing, ethical concerns, visual content.
Publishing Chronology:
Received - 25/4/2024
Accepted - 25/12/2024
References:
- Agresta, S. & Bough, B. 2011. PerspectivesTM on Social Media Marketing. Course PTR/ProBuildingTrades.Cited20.02.2017, https://oamk.finna.fi/Record/nelli17_oamk.2580000000005667
- Barker, M., Barker, D., Bormann, N., Roberts, M. & Zahay, D. 2016. Social media marketing: a strategic approach. Second edition. Boston, MA: Cengage Learning. Cited 21.03.2017, https://oamk.finna.fi/Record/kajakki.51069
- Bergeron Creative Studios 2012. What is media sharing? Cited 08.03.2017, http://contagiousideas.com/what-is-media-sharing/
- Bennett, S. 2012. Adweek. Social media is making a big impact on small business. Cited 20.02.2016, http://www.adweek.com/digital/social-media-small-business/
- Brookins, M. 2017. Chron. Small Business: Disadvantages of Advertising with Social Media. Cited 09.02.2017, http://smallbusiness.chron.com/disadvantages-advertising-social-media18746.html
- Bughin, J. 2015. McKinsey. Getting a sharper picture of social media’s influence. Cited 08.04.2017, http://www.mckinsey.com/business-functions/marketing-andsales/ourinsights/getting-a-sharper-picture-of-social-medias-influence
- Business Wire 2004. TripAdvisor Adds Restaurants to Its Award- Winning Travel ResearchSite. New York. Cited 21.04.2017, http://search.proquest.com.ezp.oamk.fi:2048/abicomplete/docview/445639772/abstract/D
- Caruso, F. 06.10.2016. Forketers. Advantages and disadvantages of Social Media Marketing for Restaurants. Cited 09.02.2017, http://www.forketers.com/digital-marketing/advantagessocialmedia-marketing-restaurants/1918/
- Theodosia C. Nathalia, Carla Kansius, Eunice Felicia, Ida Ayu Amanda Kalpikasari (2016), The Influence of Food Blogger to the Intention of Consuming Healthy Food, https://www.atlantispress.com/proceedings/ictgtd-16/25868933
- Networks in allowing firms to leverage valuable, 2015, https://www.coursehero.com/file/p2ahcnub/networks-in-allowing-firms-toleverage-valuableinformation-andor-resources/
- George Waters 2019, Joy of eating has been forgotten| North Bay Nugget, https://www.nugget.ca/opinion/columnists/joy-of-eating-has-been-forgotten
- Joe Phua, S. Venus Jin, Jihoon (Jay) Kim 2020, Pro-veganism on Instagram: Effects of usergenerated content (UGC) types and content generator types in Instagram-based health marketing communication about veganism, https://www.emerald.com/insight/content/doi/10.1108/OIR-06-2019-0213/full/html?skipTracking=true
- Aseem Hasuain & Abhilasha Shrivastava 2018, What makes Indian vegetarians different from Westerners who have given up meat?, https://scroll.in/article/872951/whatdifferentiates-vegetarianism-practicedby-indians-from-that-followed-by-the-west
- Joslyn Chittipally 2019, Veganism in India, how the dairy-loving country is embracing a plant-based diet, https://www.lifegate.com/veganism-in-india
- Bermoy, N. N. B., De Guzman, J. J. J., & De Guzman, J. L. (2021). Influence of social media as a marketing platform for food-related products in the new normal. *Journal of Marketing Research*.
- Bun, S., & Alversia, Y. (2019). Incentives and food blogger influence on customer engagement through Instagram. *Journal of Consumer Behavior Studies*.
- Kumbhojkar, K., Gaikwad, V., Thombare, V., & Vasekar, T. (2020). Impact of influencer marketing on hotels and cafes. *Hospitality Journal*.
- Mishra, K., & Shah, R. (2021). The emergence and influence of food bloggers in India: The Instagram way of networking. *Social Media Studies*.
- Sat, A., & Kazancoglu, I. (2020). The effect of food influencers on consumers’ intention to purchase food products/services. *Journal of Marketing and Social Impact*.
- Schutte, L. (2018). A survey of food blogs and videos: An explorative study. *Media and Culture Review*.
- Timilsina, M. (2017). Impacts of social media in restaurant businesses. *Business and Media Journal*.